Eric'o'theque!
Monday, December 03, 2007
Bloglines Is Broken - Is Anyone Home? FIXED.

 

Update: this is now fixed. Thanks to buzzby and blowery over on the Bloglines crew. They engaged with customers in their support forum having the problem and by now should have rolled out the fix for everyone. Thank goodness. I really haven't found anything better than Bloglines for the way I read blogs so I'm happy.

I first started reading RSS feeds with Dave Winer's system (oh, RSS, I get it now). Then I paid for Newsgator to read in Outlook. I tried a lot of other little programs here and there. And then I discovered Bloglines. A website that I can access my feed state from various computers (I use up to five computers during the day).

Fantastic!

But now it's busted. All your feeds report the max number of unread items being available as new posts. For most active blogs, that means 200. You read your favorite blog (like, say, Cute Overload) and for a while it's cleared to zero. Then you update and *bang* it's back up to 200.

Which is a really busted experience. I know, I'm getting what I paid for. It happens in the Beta version of Bloglines, too, and clearing your Internet cache and stuff like that doesn't help. And right now, Bloglines is totally mum on the issue. I sent a couple of emails to support, and then I participated in the thread with other hapless Bloglines fans: Bloglines Forums :: Support :: Why do some posts on some feeds ALWAYS show as updated. No response. Who do they think they are, Facebook?

I'd like to know that they acknowledge there's a problem. Then I'd love a fix. I like Bloglines. Better than Google Reader. But eventually I'm going to have to throw in the towel and start using Google Reader instead...

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