Wednesday, August 26, 2009
Fix: Can't open WMV video files from IE8 / Internet Explorer


If you find yourself strangely unable to open video files, like WMV (Windows Media video) from a web page, you might need to implement the fix in KB974538.

What happened for me on my Vista laptop is that I decided to click on a video review for the new Xbox 360 Batman game (please don't judge me). And as a result, I got an IE8 error page with the message "Internet Explorer cannot display the webpage" and then a little "What you can try: [Diagnose Connection Problems]".

I had opened plenty of WMV files recently. What changed? Oh, I had recently installed the latest version of Windows Live so that I could enjoy the wonderful new Windows Live Movie Maker. All sorts of great and good changes happened in that update. Including, however, an itsy-bitsy-teeny-weeny break in video type registration.

So I went to KB974538, Video Files do not play back as expected in Windows Internet Explorer and other applications after installing, upgrading or uninstalling Windows Live Photo Gallery. There's a little snippet of registry goo between those dashed lines that you need to save as fix.reg and then double click and apply.

Ba-da-bing, ba-da-boom, it's all working again. Nice.

I hope this helps anyone else that runs into the situation.

Hi Eric,

Thanks! I just randomly had the same issue and was expecting a long search across the internet, taking me long into the night, but no...thanks to you-I was sorted in less than 5 minutes :-)

Post a Comment

Links to this post:

Create a Link

<< Home
Eric Richards' place of techno (as in technology) happiness, rants, and corporate love. I work in Microsoft Office as a development lead.

My Photo
Name: Eric Richards
Location: Redmond, Washington, United States

Non-technical stuff going on with EricRi in the Northwest.

email: Eric_Richards at ericri dot com

Lots More About Eric.

May 2005
August 2005
November 2005
January 2006
February 2006
March 2006
April 2006
May 2006
June 2006
July 2006
August 2006
September 2006
October 2006
November 2006
December 2006
January 2007
February 2007
March 2007
April 2007
May 2007
June 2007
July 2007
August 2007
September 2007
October 2007
November 2007
December 2007
January 2008
February 2008
March 2008
May 2008
July 2008
September 2008
October 2008
November 2008
December 2008
January 2009
February 2009
June 2009
July 2009
August 2009


Disclaimer: The postings (and comments) here represent personal point of views and in no way represent the point of view or official opinions of my employer (Microsoft Corporation). The postings here are provided "AS IS" with no warranties, and confers no rights. And if you're reading this blog, you're not only incredibly discerning, you're also knee-weakening good looking.

More blogs about Eric Richards.

Powered by Blogger